FREQUENTLY ASKED QUESTIONS
Are you a full time photographer?
Yes both myself and my associate Martin are both full time professional photographers. We are not, as some describe themselves, "weekend warriors" who photograph weddings as something additional to their full time job.
Do you offer discounts?
In simple terms, our prices are our prices. Occasionally we may have some promotional offers but that is about it. We have been asked to "price match" or discount to price against other photographers but again we have declined to do this as we truly believe that our prices are exceptional value for the quality of photography and service that we provide.
Are you insured?
Yes we are. We hold comprehensive Public Liability and Professional Indemnity Insurance with cover of £5 million each.
How do we book you?
After making contact with us we arrange a meeting where we discuss your wedding day plans. Based on this we produce a schedule of photography for your day along with a copy of our Terms and Conditions. If you want to book all you need do is sign and return the Terms and Conditions to us, we will countersign these and send them back to you for your records. That books your wedding date in our diary.
Do we pay a deposit?
Yes a deposit of £200 is payable to reserve your date. We invoice you for this at the same time that we return the countersigned Terms and Conditions. The balance is paid one month before your wedding when we meet again to run through the schedule for the big day.
When will we see our photographs?
We aim to have your wedding day images posted on our password protected online gallery within 14 days of your wedding day. Sometimes in very busy periods it may take a couple of days longer. After that we will get your USB with your images to you shortly thereafter.
Can family and friends buy photographs?
Yes of course. These can be ordered as digital files which they can arrange for printing or as prints from our own preferred professional lab.
How do we arrange a wedding album?
It is best to order an album at the time of booking us to photograph your wedding or before the wedding date as we give a price incentive for this pre-wedding commitment. We are pleased to show you some of our sample wedding albums so that you can see and feel the exceptional quality of these books for yourselves.
How long does it take to get our wedding album?
If you order an album we will produce a "concept design" for you to see how your album pages could look. From that point you are in complete control of the design and only when you are completely happy with the design and have agreed your book cover material, colour, etc, will we send the files to Italy for the album to be produced. Once these files have been sent we arrange delivery of your album to you within four weeks.